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Accor Hotels

Accor is the world’s fourth largest hotel group, with more than 4,000 properties. But size is not everything and a can-do attitude from the top down and a willingness to communicate across all levels creates a vibrant and inspiring atmosphere. Accor covers all areas of the market from luxury to budget, which gives us the ability to respond to all our guests’ requirements. Best Workplaces 2014 awardWe have more than 200 hotels in the UK & Ireland and plan to increase our network to 300+ by 2016. This brings with it numerous opportunities, both for existing staff and those who would like to join us. Our philosophy is to provide extraordinary customer service and create the best place to work for our employees – we even have the badge to prove it!

Our employees are responsible and positive. We expect them to make their own decisions and we provide them with the training and tools to ensure they can do their jobs with confidence. We understand that only motivated, inspired employees are able to achieve our vision of offering extraordinary service. In a recent staff survey, 86% thought the company did what it took to satisfy customers and 82% were proud to belong to Accor. We are proud to acknowledge that.

We have been recognised as an Investor In People since 1997, reflecting our aim to provide the best place to work. Many companies talk about open door policies. We do it. All employees communicate directly with their managers and Open Table meetings give them the opportunity to discuss any aspect of their employment or the running of the hotel. Employees get involved with the running of the business through an intranet suggestion box. This is not an academic exercise - ideas are used and rewarded accordingly. Career opportunities within Accor are vast. All jobs are advertised on our website and the Job Skills Guide lets people to check their skills against jobs they are interested in, allowing them to make the perfect case for more training. We make it easy for employees to find out what is available and Career Days showcase job openings worldwide. Some 15% of our staff take advantage of this and transfer within the group.

A company is nothing without its people and if there is no career progression, the company is also going nowhere. Training is a quintessential part of Accor’s culture, as our corporate university Accor Academy in Paris testifies. And training happens at all levels. Progrès is an outstanding example of Accor’s egalitarian approach. Employees move through bronze, silver, gold and platinum standards, with attendant salary increases as they gain new skills and confidence. Apprenticeships, graduate development programme and accredited management training all ensure that staff in all positions have the opportunity to learn and move up.

We are extraordinary and we do that through our people. If you're interested in helping us give extraordinary service to our guests we would be delighted to talk with you.

To view our vacancies visit jobs.accor.com

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LiverpoolNovotelLiverpool CentreNorth West
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LondonNovotelLondon BlackfriarsLondon
LondonMercureLondon BloomsburyLondon
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LondonNovotelLondon City SouthLondon
LondonAll SeasonsLondon ClaphamLondon
LondonIBISLondon DocklandsLondon
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LondonMercureSt EminsLondon
London City AirportETAPLondon City AirportLondon
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London GatwickIBISLondon Gatwick AirportLondon
London GatwickSofitelSofitel London GatwickLondon
London HeathrowNovotelLondon HeathrowLondon
London HeathrowIBISLondon Heathrow AirportLondon
London HeathrowETAPLondon HounslowLondon
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London LutonIBISLondon Luton AirportLondon
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SheffieldETAPSheffield ArenaNorth East
SheffieldNovotelSheffield CentreNorth East
SheffieldIBISSheffield City CentreNorth East
SheffieldIBISSheffield South BarlboroughNorth East
SouthamptonIBISSouthamptonSouth West
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St PancrasNovotelLondon St PancrasLondon
StevenageIBISStevenageSouth East
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