Emily Sanders

Cluster HR Administrator, Rookery Hall

I started working for Hand Picked Hotels when I was 19 (in 2006) when I joined Rookery Hall as a casual Receptionist. I went to university in Birmingham but always came back to Rookery Hall to work in my holidays. I quickly realised how much I loved working in a hotel – no two days are ever the same and I got to meet so many different people with the number of guests coming to Rookery Hall. I expressed an interest in working in various different areas of the business and was lucky enough to be able to help out in accounts, the revenue office and in HR. I soon discovered that I really enjoyed the HR side of the business and so continued to help in this department in my holidays. Whilst at university in Birmingham a position came up for a part-time HR Assistant at New Hall Hotel in Sutton Coldfield, so I jumped at the chance. I really enjoyed seeing how a different hotel in the collection operated and I developed my HR skills a lot in this time. After about six months in this position I graduated from university and was offered a new full-time role as Cluster HR Administrator, based back at Rookery Hall. This is a regional role where I look after the HR administration for seven hotels in the North and the Midlands as well as the Central Reservations Office. I regularly travel to all the hotels and so get to meet a lot of Hand Picked employees and see how they all work.

I am incredibly pleased to have developed my career within Hand Picked Hotels as the hotels are all stunning and I feel very lucky to be able to work in such beautiful environments. The Hand Picked employees are all very loyal to the company and so it often feels like working in a big family. Hand Picked as an employer look after their employees – I enjoy the benefits such as discounted hotel stays and spa treatments, and the generous pension