De Vere

Life at De Vere – “Everyone Always Welcome”

At De Vere we build teams who put their heart and soul into what they do and we welcome and value unique people and their contributions.

We create valued relationships amongst our colleagues and teams. Because it’s our people that make De Vere.

Whatever your ambition, our collection of hotels are vibrant, exciting and fun places to work with extraordinary learning and development at your fingertips to help you get the most out of your hospitality career.

You’ll thrive at De Vere if you’re passionate and intuitive about delivering memorable experiences, and if you’re energised by working in a vibrant and fun environment.

We’re committed to empowering our people through learning and development. We want to help you reach your full potential, share in your successes and inspire your loyalty

That’s why supporting our colleagues to learn and develop, is such a big part of a career with De Vere.

We have invested in our hotel training facilities, learning programmes and frameworks, to make sure that our colleagues have the very best tools to develop and learn within their role.

You might find yourself training on our iPads and laptops to access our specialist online learning platform or working with our dedicated hotel Talent Trainers and industry specialist’s onsite at our hotels.

We are also really proud that many of our current Senior Managers and Heads of Departments are in their positions as a result of career progression and development within De Vere.

Early Careers

We have two Early Career Programmes schemes at De Vere:

Graduate Management Programme

Designed for university graduates who are looking to start a promising career in hospitality, this tailored rotational programme is structured to give you a broad and deep experience of hotel operations, meetings and events. It’s this rounded experience that sets our Graduate Managers on track for a promising career as a future manager of De Vere.

Over the course of the 18 months, you will undertake a tailored rotational programme within one of our venues within the De Vere portfolio, receiving mentoring from a senior manager and benefiting from a range of commercial and leadership development opportunities to truly enhance your career with us.

We are keen to support our Graduate Managers to take control of their own development, therefore you will have the opportunity to tailor your rotations based on your personal career aspirations.

Rotations include Meetings & Events Operations, Restaurant, Bar, Front Office, Kitchen, Guest Services and Housekeeping, with the opportunity to gain further exposure in our specialist functions including Finance, Sales, Reservations and Human Resources.

You will also meet regularly with your fellow Graduate Managers and specialists within De Vere to complete additional development modules across other aspects of the business.

Towards the end of your Graduate Management Programme, we will work closely with you to support you in taking up your first Head of Department or Management position with us. Previous De Vere Graduates have gone on to take on roles such as Food & Beverage Managers, Guest Experience Managers and Event Managers.

Luke, Graduate Manager
De Vere Tortworth Court

Having little prior hospitality experience, I am astonished at the progress I have made in the short time I have been in the programme. I have already been given many opportunities to make the role my own at De Vere Tortworth Court.

It’s incredibly reassuring to be working with other colleagues who are as apassionate about the job as I am. It feels very much like De Vere is invested in the next generation of management. Putting people; both guests and colleagues at the forefront of everything they do.

My advice for anyone considering joining the Graduate Programme would be to make sure you love the property you’re at. Each De Vere property is unique and will be able to offer you an amazingly personal experience as part of your ongoing career progression.

Trainee Management Programme

Known within De Vere as the Emerging Leader Programme, this route of training is a Level 3 Supervisor Apprenticeship, involving a range of learning and development opportunities. This is ideal for those looking to build a management career in hospitality whilst completing a formally recognised qualification.

Over the course of the programme, you’ll work across each of our operational hotel departments including Front Office, Food & Beverage, Conference & Banqueting, Housekeeping and Kitchen. This ensures you gain valuable skills, experience and exposure.

We want our Emerging Leaders to be on track to become a future leader, so by the conclusion of the apprenticeship programme, Emerging Leaders will have achieved a Level 3 Supervisor Apprenticeship and completed internal training modules.

There are lots of opportunities to get work on really exciting events and initiatives. Previous Emerging Leaders have secured roles within De Vere including Guest Experience Executive, Bars Supervisor and Events Supervisor.

Apprenticeships

We are passionate about offering all of our people the chance to grow and develop and we believe that at De Vere there is an opportunity for everyone to achieve this through the wide range of apprenticeship programmes we offer.

Apprenticeships support development at all levels. From programmes to help you on the first steps of your career, right the way through to degree apprenticeships that could be an alternative to going to University. If college or university is not for you, rest assured there will be an apprenticeship that is right for you. Most importantly, an apprenticeship is designed around the actual job that you are doing so from the first day, you are developing skills that will help you get ready for the next step in your career!

For example, someone stepping up to become a supervisor for the first time may choose to do a Level 3 Hospitality Supervisor apprenticeship. Not only will this allow them to develop the general knowledge and skills as a supervisor, the programme they do will also specialise in the field they work in such as housekeeping, bars or reception. Essentially, instead of doing a general course, you will gain a fantastic qualification focused directly on your role and your department path.

We know that completing and achieving an apprenticeship qualification takes dedication, hard work and a lot of personal motivation. At De Vere we are passionate about celebrating and sharing success, so when our colleagues complete an apprenticeship we think it’s only right that all the hard work is recognised and rewarded so we offer:

• A £250 congratulations bonus
• A place on the apprenticeship “Wall of Fame”
• A bespoke gift from De Vere
• A celebration event with other successful apprentices.

At De Vere, we pay attention to the thoughtful details that inspire the loyalty of our colleagues. We are proud to offer the following benefits for our colleagues across our group;

• Competitive rates of pay plus various incentive schemes such as a share of the Restaurant service charge in Food & Beverage, Treatment and Retail commissions for Spa Therapists and Performance related bonus payments for Management roles
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• As a token of our gratitude for your loyalty, we’ll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
• Free meals on duty in our colleague dining facilities
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• Venue closure over the Christmas period allowing you time off to enjoy the festive season
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
• Subsidised travel options to support your journey to or from work
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.

OUR TEAMS

Management

We know that our leaders bring out the best in our people. Our Managers receive brilliant training, including our very own De Vere Management Training Programme, to make sure they’re supported in driving success with their teams and through their own development too.

Chefs

Why do De Vere Chefs love working here? Variety. Catering for high end weddings, cooking up culinary storms with street food parties, hosting large outdoor BBQs and hog roasts, and creating menus befitting a fairy tale themed dinner. It’s all in a day’s work for our chefs.

Housekeeping

Working in Housekeeping at De Vere is to work in one of the most essential and valued teams in our hotels. That’s because defining an incredible guest experience relies on our bedrooms being beautifully made, the bathrooms sparkling and our hotel public spaces really looking their best.

Food & Beverage

Being part of our food and beverage teams means you’ll get to work in our brilliant bars and restaurants. We’ve done some serious investment and refurbishment, developing our food offering too, meaning De Vere dining is casual but vibrant, and De Vere bars are sophisticated and stylish.

Front of House & Guest Relations

Our Front of House teams make sure our guests get the most extraordinary start to their stay with us by providing fast, hassle free check ins. Warm welcomes, luggage and bags, check ins, guest parking, taxis, newspapers, spa bookings – our Front of House teams take care of all of this to stay one step ahead in anticipating the every need of our guests.

Conference & Events

Here at De Vere, we’ve built our reputation on hosting unforgettable events: tepee festivals, Alice in Wonderland themed dinners, charity events, magical weddings, theatrical conferences and corporate launch parties are just some of the exciting things our Conference & Events team get to deliver

Leisure & Spa

Working in our Leisure and Spa teams is where you really get the opportunity to add value to our guest’s stay and be part of something truly special. And because we’ve done some serious investment and refurbishment across our hotels, including Spa and Leisure, our facilities have never looked and felt as good.

Maintenance

Our incredible Maintenance teams take ever care to make sure our incredible hotel run smoothly and always look their best, both in front and back of house.

Hotel Support / Office Functions

There’s a lot that goes into running a successful hotel and we have a variety of brilliant and specialised teams who work incredibly hard to make sure everything our hotel businesses run smoothly. Sales, HR, Finance, Revenue, IT, Marketing: our hotels wouldn’t function without them!

Start your career with De Vere