Job purpose
To ensure all Conference and Banqueting facilities are maintained to the standards required and our guests receive efficient, professional and friendly service at all times.
Key responsibilities
- Ensure Conference and Banqueting suites are set up in accordance with hotel function requirements, ensuring the brand standards are maintained throughout.
- Have knowledge of setting up, safe operation, storage and safe handling and care of Hotel Conference and
- Banqueting audio visual equipment.
- Be fully aware of hotel facilities and activities.
- Ensure Conference and Banqueting rooms are serviced and set up as directed.
- Ensure all storage areas for Conference and Banqueting equipment are kept in a safe and tidy condition.
- Service of food and beverage throughout conferences and events as required.
- Ensure mise en place is carried out for Banqueting Bars, to include requisitions and efficient stock rotation.
- Be fully aware of and observe current liquor licensing laws.
- Ensure on all occasions you observe safe and hygienic working practices in order to satisfy Health and Safety at Work, Food Hygiene and other statutory legislation.
- Be fully aware of and observe security procedures laid down by the hotel and company.
- Attend work consistently well groomed, in uniform, as laid down to the standard required.
- Consistently deliver superior customer service
- Be fully aware of and adhere to Health and Safety and security procedures. This includes cash and key procedures.
- Be fully aware of and comply with hotel and company rules and regulations as identified in the team member handbook.