Job purpose
To attract, recruit, induct, train, develop, motivate, review and manage the full employee life cycle in coordination with the hotel management team. Maintain a positive relationship with all team members and Managers. Provide a consistent high standard of HR support to the Hotel Managers and team members. Support achievement of the business goals and strategies for the Hotel.
Key responsibilities
- Recruitment: Coordinates and maintains the recruitment process to attract, recruit and retain a diverse management and non-management workforce capable of providing strong functional expertise.
- Payroll & benefits: Administers and maintains the payroll and labour costs for both management and non-management employees that balances the needs of the business with the ability to attract and retain the best talent and rewards great performance
- Training & Development: Supports the hotel training business plan to ensure the delivery of new hire orientation, service training, compliance and safety training and leadership development training to all the team..
- Human Resources Department: Creates and sustains a work environment that embraces the hotel’s culture and focuses on fair and equitable treatment and employee satisfaction to enable business results.
Entry requirements
Skills
- Recruitment knowledge
- Organised
- Ability to communicate effectively with all levels of staff and management
- Payroll knowledge
- Training and development skills
Qualifications
- CIPD qualification level 5 desirable
- Training qualification desirable
- Customer service and hotel operations
- Degree level qualification in people/hotel related subject